Typical Result:

• "Telephone tag" is a thing of the past; calls follow agents to building sites, property tours, and home locations.

• Agents have reached superior levels of productivity by pre-determining how they would like various calls handled.

• Reduce the time from “listing to sale” by communicating with your customers.

• OfficeByte™ has enhanced customer service and helps to ensure high-quality job performance, enabling agents to cross-sell and up-sell in record time.

• Brokers are able to attract and retain professional agents, by providing the tools necessary to perform their job, and staff  turnover has been reduced.

• Customers receive a positive phone experience each time they call.  They know their urgent issues will be addressed in a timely fashion.

• Agents are able to manage their voicemail without having to write down phone numbers to call back. Simply listen to your message & click a button to return the call. When the call ends, you are returned to voice mail, so you can hear the next message.

OfficeByte MLS for the Real Estate Professional includes:

•  Caller ID Capturing - OfficeByte will capture the caller information, phone number, name, duration and result of the call. Most importantly, OfficeByte will track all calls ensuring that all calls are returned.
• Real Estate Listing Capturing - OfficeByte will capture who is calling in for a specific real estate listing, allowing the agent to contact the interested party in a timely fashion.
•  “Talking Info-House” - Smart (Talking and Capturing) Real Estate listing - OfficeByte can be customized to tell prospective clients about the specifics of a listing, while also capturing the caller’s information.  Agents can call back potential listings or buyers about specific real estate properties, whether they left a message or not.
• Reports - OfficeByte™ automatically captures and reports which properties or listings are of interest, measuring the success of a marketing campaign.  Tracking reports can be generated and delivered --daily, weekly, monthly -- so that you can quantify your marketing return on investment.
• Find-me Follow-me - Allows an agent to give out one phone number to prospective and existing customers.  When dialed, this phone number will search for and find the agent wherever he or she may be at the time. This allows prospective and existing customers to contact agents at unlimited numbers, and give agents one place to check for all messages.
• Notification of Voice Mail – When a caller leaves a message, the agent will be notified as well as another member of your team such as a buyer's agent, loan officer, etc.  Leads are routed directed immediately to e-mail, pagers, or cell phones.  The agent will receive the caller's name and phone number along with the voice mail attached as a wave file, within seconds of the voice mail. The call won’t be missed and the agent can respond immediately
• Call Screening – This feature allows the agent to work more efficiently by screening calls and allowing the agent to prioritize and take only the calls he or she needs.
• Toll Free Access - OfficeByte assigns a toll-free phone number (800) that will provide agents with a worldwide presence, enabling the agency to expand its client base from the local to a global market. Again, this feature proves significantly helpful in capturing information about people moving into your area.

OfficeByte MLS for the Broker includes:

•  Agent Productivity - OfficeByte™ captures and identifies the caller and the property of interest, information that is critical for agents to be effective and knowledgeable.