. . . It's Our Job To Make You Sound Good

Log In:

Pricing - Contract

OfficeByte
 Reporter

Home | Top 20 Benefits | Cost Comparison | FAQ's | Sample Auto Attendant | Testimonials | Site Map

OfficeByte™ assures that I won’t miss telephone calls

merely because I am out of the office.  The OfficeByte system will search for me at the office first, and then on my

cellular phone if I am not in.  OfficeByte also announces our callers so we can be more prepared and productive.  Their friendly, helpful staff made getting started fast and easy. Tomasita Crowell, Crowell & Carmona, P.A

 
:: OfficeByte™ MD

OfficeByte™ MD for the Medical Professional

OfficeByte™ is currently being used by many doctors’ offices and service organizations to improve the communications between patients, doctors and hospitals. Dramatic cost savings vs other answering service providers. Doctors can listen to the actual message, eliminating errors that can occur between a patient and answering service personnel. When a message is left the Doctor on call is paged. They can then call in and listen to the message and return the call. The doctors using OfficeByte™ MD appreciate being able to hear the message directly with out any interpretation from an Answering Service Operator.

Calls are simply forwarded to the OfficeByte™ MD after hours and all callers are greeted in a consistent and professional manner. If an office needs to rotate the Doctors on call, this can be done easily through a web interface. more . . .
    OfficeByte™ Features    
   

Fully Integrated PC-based phone system

  • Full PBX functionality
    
   

Full-featured voice mail

  • Click to reply, forward, or call back a message
  • Password security
  • Screen messages as they're being left
  • Pull callers out of voicemail
  • Callers can specify callback number
  • Personalized greetings for special callers or dates/times
  • Voice mail delivered to unified e-mail inbox
  • Urgent and private message handling
  • Remote access via phone
  • Auto-delete old messages
  • Customer, sharable message folders
    
   

Multi-level auto attendants

  • Automated or receptionist answering
  • Extension dialing or DID
  • Dial-by-name directory
  • Schedulable greetings and routing for holidays and off-hours
  • Caller choices can change language of prompts or deliver custom data to agent screen pops
  • Timeout routing to any extension or attendant
    
   

Remote access from anywhere

  • Phone login for voicemail and account setup
  • Remote call screening
  • Change greeting, forwarding and personal status from any phone
  • conference calling
    
   

Powerful call control

  • Voice guided multi-lingual telephone interface
  • Screen calls with phone
  • Park/unpark calls
  • Pick up calls within workgroup or company
  • Personal Call Log with notes
  • Automated call handling by personal status
  • Do Not Disturb, Out of the Office and other customer statuses
    
   

"Follow-me" call forwarding

  • Easily route calls to multiple internal or external locations
  • One-key forwarding to where you are
  • Screen forwarded calls using verbal prompts
  • Password-protected forwarded calls