Typical Results

• "Telephone tag" is a thing of the past; calls follow agents to building sites, property tours and home locations.

• Agents have reached superior levels of productivity by pre-determining how they would like various calls handled. OfficeByte has enhanced customer service and helped to ensure high-quality job performance, enabling agents to cross-sell and up-sell in record time.

• Brokers are able to attract and retain professional agents, by providing the tools necessary to perform their job, staff  turnover has been reduced.

• Customers receive a positive phone experience each time they call.  They know their urgent issues will be address in a timely fashion.

• Agents are able to manage their voicemail and never write down phone numbers to call back. Simply listen to your message & click a button to return the call. When the call ends, you are returned to voice mail, so you can hear the next message.

• Provides me with the tools that help me generate 30% of my business from referrals, 30% from Realtors, and 30% from past clients. 

OfficeByte™ Mortgage  for the Mortgage professional includes:  

• Caller ID Capturing - OfficeByte™ will capture the caller information, phone number, name, duration and result of the call. Most importantly, OfficeByte™ will track all calls ensuring that all calls are returned.
•  Ad Tracking - OfficeByte™ will capture who is calling in response to a specific add that was placed.  This information will allow the agent to call back the interested party in a timely fashion and discuss the property the caller is interested in, weather the interested party is a purchaser or seller.  Turn inquiries into business for listing or purchasing, all inquiries may result in your next big sale.
• Reports - OfficeByte™ automatically captures and reports what property or listings of interest, measuring the success of a marketing campaign.  Tracking reports can be generated and delivered --daily, weekly, monthly -- so that you can quantify your marketing return on investment.
• Find-me Follow-me - Allows an agent to give out one phone number to prospective and existing customers.  When dialed, this phone number will search for and find the agent wherever he or she may be at the time. This allows prospective and existing customers to contact agents at unlimited numbers, and give agents one place to check for all messages, what can easier.
• Notification of Voice Mail – When a caller leaves a message, the agent will be notified as well as another member of your team such as a buyer agent, loan officer, etc.  Leads are routed directed immediately to e-mail, pagers, or cell phones.  The agent will receive the callers name and phone number along with the voice mail attached as a wave file, within seconds of the voice mail, so the call won’t be missed and the agent can respond immediately.
• Call Screening – This feature allows the agent to work more efficiently by screening calls and allowing the agent to prioritize and take only the calls he or she needs.
• Toll Free Access - OfficeByte™ assigns a toll-free phone number (800) that will provide agents with a worldwide presence, enabling the agency to expand its client base from the local to a global market. Again, this feature proves significantly helpful in capturing information about people moving into your area.

OfficeByte Mortgage for the Broker includes:

• Agent Productivity - OfficeByte™ captures and identifies the caller and the property of interest, information that is critical for agents to be effective and knowledgeable.