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Casselberry Chamber of
Commerce Goes Hi-Tech with Bytes, Bits and Megabytes
Posted 8/8/2005 |
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When
Casselberry Chamber of Commerce wanted to install a state of the art
communications system to better serve its members, it turned to
Orlando-based Bytes, Bits & Megabytes, to provide the solution.
“Our business as a Chamber is to enable members to communicate between
themselves. The problem is that all Chamber officials are volunteers,
many running their own businesses, so they are not usually contactable
at the Chamber’s office, said Roberta Weis, President of Casselberry
Chamber of Commerce, and a Colonial Bank Branch Manager.
“We needed a communications system that allowed members and the public
to quickly get through to the right person to get the information they
needed and that is why we turned to Bytes, Bits & Megabytes” she said.
The solution is BBM’s OfficeByte, an advanced software based
communications system that answers all incoming calls, identifies who
the caller wants to speak to and then forwards it to wherever that
person might be. If the line is busy, the caller can leave a voice
mail that is immediately forwarded as an email.
“The OfficeByte system has been an integral part of our Chamber’s
success. It has allowed our Chair personnel, staff and membership to
communicate pretty much anytime, anywhere as we are no longer tied to
a specific location or desk,” said Weis.
Highly reliable communications is the key to any company’s success in
today’s highly competitive commercial world, especially for small and
home-based businesses like many of the Chamber’s members, said Paul
Daigle, President of BBM, one of Central Florida’s leading suppliers
of communications technologies.
Ends
More information about OfficeByte
OfficeByte is so sophisticated that Daigle is convinced that it can
increase any company’s productivity, efficiency and profits.
“If you are out of the office and can’t take a call, you may lose a
big order. If a customer has a problem and can’t reach you, you’ll
likely lose that customer”, said Daigle.
OfficeByte provides an affordable, reliable automated and computerized
phone system that can be customized specifically to support the way
each company does business. It combines the power of the phone,
computer and Internet to deliver superior features at a lower cost
than proprietary phone systems, said Daigle.
It allows clients to leverage the most advanced communications
technology available to improve customer service, strengthen
efficiency, increase sales and convey a more professional image.
“Your phones are answered promptly and professionally and tailoring
the system to the client’s special needs improves customer
responsiveness and means telephone tag is a thing of the past because
of “follow me” call forwarding,” said Daigle.
“Clients quickly find that the system contains numerous features that
translate to better service, including the ability to prioritize
calls, conference clients, integrate with contact databases and
support a mobile workforce,” he said.
“For small and home-based businesses there are huge advantages
including boosting productivity and efficiency and increasing profits
– and that is something all businesses are interested in,” Daigle
said.
Bytes, Bits & Megabytes, was founded in 1984, and is now one of
Central Florida’s leading specialist
telephony services providers for small and medium sized businesses.
For more information please contact Paul Daigle at 407 260-9995 x101
www.OfficeByte.com |
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. . . It's Our
Job To Make You Sound Good
